Privacy
Privacy Policy
Effective November 9, 2026
This policy covers mountainmotorstn.com. In plain terms: we collect what you type into our forms so we can help you buy a vehicle, our web host keeps standard server logs and counts visits in aggregate, and that is the whole list. We run no advertising trackers and we set no cookies of our own.
Information you give us
Our forms ask for what we need to talk to you about a vehicle:
- Contact and question forms — your name, phone number, email address and whatever you write in the message.
- Pre-approval and credit applications — the above plus employment information, how much you have to put down, and what you are looking for. If you complete our downloadable application, it also asks for the residency and income details a lender needs.
- Payment requests — your name, contact details, the amount and your account or stock number. Do not send card numbers through this site. Our form says so, and we do not process card payments online. Call us at (931) 484-2566 to set up a payment method.
Because we finance vehicles ourselves, some of what you give us on a credit application is nonpublic personal financial information. We treat it as confidential and use it only to evaluate and service your purchase.
Information collected automatically
Our web host records standard server logs — IP address, browser type, the pages requested and the time. They are used to keep the site running and secure.
Our web host also gives us anonymous, aggregate visitor statistics, such as which pages are viewed and what type of device is used. They use no cookies and do not identify you.
We do not use advertising pixels or remarketing tags. Fonts and images are served from our own site, not a third-party network, so loading a page does not hand your IP address to anyone else.
Text messages
If you give us your phone number, we may call or text you about a vehicle, your application or your account.
Message frequency varies; message and data rates may apply. Reply STOP to opt out, HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are not shared with any third party.
How we share information
We do not sell your personal information. We share it only where it is needed to do business with you:
- Our website host and the marketing company that maintains this site and passes form submissions to us.
- Lenders, insurers, and state titling and registration offices, when a purchase requires it.
- Professional advisors, and anyone we are legally required to respond to.
Cookies and your choices
We set no cookies of our own, and there are no third-party cookies on this site, so there is nothing here to consent to or turn off. Your browser settings control cookies generally.
How long we keep it, and security
Enquiries are kept as long as we are working with you. Credit applications and purchase records are kept for as long as business and tax law requires. We use reasonable measures to protect what we hold, though no website or method of storage is completely secure.
Children
This site is meant for adults buying vehicles. We do not knowingly collect information from children. If you believe a child has sent us information, call us and we will delete it.
Your rights
Ask us and we will tell you what we hold about you, correct it, or delete it where we are not required to keep it. Email mountainmotorstn@gmail.com or call (931) 484-2566. We honor these requests whatever state you live in.
Links to other sites
Our directions link opens Google Maps. Once you leave this site, the other company's privacy policy applies.
Changes
If this policy changes we will post the new version here and update the effective date above.
Contact us
Mountain Motors
4437 Highway 1274 N, Crossville, TN 38571
(931) 484-2566
mountainmotorstn@gmail.com